Shipping Policy
Order Processing & Delivery
- Once your order is confirmed, it is typically processed and dispatched within 1 to 2 business days, with domestic orders generally arriving within 2 to 7 business days after dispatch depending on your location.
- International orders may take up to 30 business days for delivery, subject to customs clearances, local logistics, and other destination-specific processes.
- Delivery timelines may occasionally vary due to external factors such as public holidays, courier delays, or weather conditions. Once your order has been shipped, a tracking link will be sent via email or SMS so you can monitor your package in real time.
Shipping Rates & Charges
- Enjoy free shipping on all orders of ₹599 and above.
- For orders below ₹599, a ₹70 shipping charge will apply.
- If you choose Cash on Delivery (COD), a ₹100 COD handling charge will be added to your order.
- Please note that COD is available only in selected locations. If it isn't available for your PIN code, only prepaid payment options will be shown at checkout.
Payment Methods & Order Information
- By placing an order on our website, you agree to make full payment in Indian Rupees (INR) using any of our accepted payment methods, including UPI, Net Banking, Credit/Debit Cards, digital wallets, and Cash on Delivery (for eligible pin codes).
- You are responsible for providing accurate billing, shipping, and contact details during checkout. We reserve the right to request additional verification details or impose purchase limits whenever necessary.
Delivery Issues & Incorrect Addresses
- Please ensure that all shipping details are accurate before placing your order. Orders that cannot be delivered due to an incorrect address or repeated customer unavailability may be cancelled by our logistics partners.
- If a delivery has to be re-attempted due to customer error, additional shipping charges may apply.
Order Cancellations & Rejections
- We reserve the right to cancel or reject orders due to incomplete shipping details, failed payment transactions, or repeated delivery unavailability.
- If an order is cancelled after payment has been processed and shipment has already been initiated, the paid amount will be issued as a store credit/gift voucher valid for 3 months from the date of issue. In these specific cases, refunds to the original payment method will not be provided.
Contact Us
Email: info@babysatwa.com